Service Policy
Welcome to Your Future Campus, where quality education meets personalized service. This service policy outlines the terms and conditions that govern the provision of our online tuition services.
1. Scope of Services
Your Future Campus offers online tuition services, including one-on-one sessions, assignments help, quizzes, and exams assistance. These services are designed to provide personalized learning experiences to help students achieve their academic goals.
2. Registration and Enrollment
To access our online tuition services, students must complete the registration process, which includes providing necessary personal information. Upon completion of the free trial class, students may choose to enroll in regular classes. Enrollment is confirmed upon receipt of the advance payment.
3. Class Scheduling
Regular classes are scheduled based on mutual availability between the student and the assigned tutor. Changes to the schedule must be communicated in advance and are subject to availability.
4. Cancellation and Rescheduling
Cancellation or rescheduling of classes must be communicated at least [number of days] days in advance. Failure to provide sufficient notice may result in a forfeiture of the session or may be subject to a rescheduling fee.
5. Technical Requirements
Students are responsible for ensuring they meet the technical requirements for online classes. This includes having a stable internet connection, a suitable device, and necessary software.
6. Code of Conduct
Students are expected to adhere to a code of conduct during online sessions. Disruptive behavior, violation of institute policies, or any form of misconduct may result in disciplinary action, including dismissal from the program.
7. Communication
Communication between students and tutors will primarily take place through the Your Future Campus platform. Students are strictly prohibited from sharing personal contact information with tutors. Important updates, announcements, and offers will be communicated via email by the administration.
8. Fees and Payments
Tuition fees are to be paid in advance. Late payments may result in the suspension of tuition services. Any additional fees for study materials or resources will be communicated and agreed upon in advance.
9. Confidentiality
Your Future Campus respects the privacy of its students. Personal information shared during the registration process and sessions will be kept confidential. Students are strictly prohibited from sharing contact information with tutors. Any concerns regarding confidentiality should be reported to the administration.
10. Administration Responsibility
The administration is responsible for coordinating and ensuring the smooth delivery of online tuition services. Students should contact the administration at admin@yfcampus.com for any concerns, grievances, or inquiries related to the services.
11. Grievances and Concerns
If students have any grievances or concerns regarding the online tuition services, they are encouraged to contact the administration at admin@yfcampus.com. We are committed to addressing and resolving issues promptly.
12. Modifications to the Service Policy
Your Future Campus reserves the right to modify or update this service policy. Any changes will be communicated in advance.
13. Contact Information
For any questions regarding this Service Policy, please contact us at admin@yfcampus.com.
Last Updated: [01-Nov-2023]