Refund Policy
We aim to be fair and transparent. This policy explains when you can request a refund for tuition fees paid to Your Future Campus.
When you can get a refund
Refunds may be approved if:
- You cancel before your first paid lesson starts
- Technical problems on our side prevent lessons and we cannot fix them
- We fail to assign a tutor within 5 working days of enrolment
When refunds do not apply
Refunds are generally not available if:
- Paid lessons have already taken place
- You cancel with less than 24 hours notice before a scheduled lesson
- You miss a lesson without giving notice
How refunds are processed
- Approved refunds go back to your original payment method.
- Processing usually takes 5–10 business days depending on your bank or card provider.
Free trial
Every new student is entitled to one free trial lesson before committing to paid tuition. There is no charge for the trial itself.
How to request a refund
Email admin@yfcampus.com with your student name, registered email, and reason for the request. We will reply within 2 business days.